Choosing a builder for your custom "Dream Home" can be a daunting task for anyone, especially today. With the amount of materials, products and services available to the homeowner, the options are endless from a design perspective.
After an extensive interview process among many custom builders in Northeastern Ohio, our family chose Mike Hudak & Artisan Building and Design. These days, many builders can provide quality for a great value (that's a given and is equal among builders), but what set Mike way apart from the competition was his processes and procedures - this was the deciding factor for my wife and I.
Upon the initial quoting and negotiation phase, to the final design process Mike and staff create an environment of clear communication, thus bridging the gap between sub-contractors/staff and homeowner. This in the end lessened the likelihood of errors, mistakes and ultimately additional dollars accrued to our project.
Mike's "Proposal/Build Guidebook" is an amazing tool for the homeowner to have in their toolbox. It includes the calendar of events to take place, contractors names and contact information, necessary tasks for the homeowner to complete prior to deadlines, as well as checkpoints for materials purchasing. His forward thinking mentality not only lessened the likelihood of errors and delays, it also decreased our family's stress-level and thus increased our level of fun in being engaged with the project.
Every builder in the Northeastern Ohio area has their own "Competitive Advantage", however all things equal among high-quality home builders is a process that differentiates Artisan from the competition. It's also important to note that Mike may not have been the lowest cost custom builder for our project if that is a consideration for others - he did come in commensurate for our budget and for a top-tier custom builder.
For us, the process, procedure, quality of contractors utilized and clear cut communication were priorities that outweighed the other factors that are maybe too focused on more by families building for the first time. Also important to us is the relationship that we built with Mike. Any new ideas or additional thoughts that we have as improvements are met with the same process and procedure no matter the task. We know without a doubt that there wont be any consideration of builders into the future. Mike/Artisan gets our business and recommendation to anybody looking for a custom home builder.